- I have had a claim/claims in the last 5 years. Can you arrange insurance for me?
- I want to use my car in relation to my business. Can you arrange insurance for me?
- I am currently insured through my employer to drive a company car. Do I qualify for a No Claims Discount?
- What type of cover can I take out?
- Can I pay by instalments?
- Can I drive my car abroad?
- How do I make a claim?
- What if I change my mind about this policy?
- Will I still get a certificate of insurance if I buy online?
- When will my cover start?
- What if my driving licence type changes?
I have had a claim/claims in the last 5 years. Can you arrange insurance for me?
Yes, as long as you and any drivers have had no more than 5 claims in total, in this period.
^ Back to topI want to use my car in relation to my business. Can you arrange insurance for me?
Yes, you will be able to select business use for the car during the quote.
^ Back to topI am currently insured through my employer to drive a company car. Do I qualify for a No Claims Discount?
Whilst you will not automatically qualify for a no claims discount in your own right, you may qualify for an introductory discount based on a safe driving history. The insurer will normally require a letter from your company to confirm your driving history on their policy. If you would like to know whether you will receive an introductory discount please call us on the number given.
^ Back to topWhat type of cover can I take out?
You can take out the following types of cover:
- Comprehensive covers your car if it is damaged or stolen, injury you cause to others, or damage to other people's cars or property.
- Third Party Fire & Theft covers your car only for fire or theft, injury you cause to others, or damage to other people's cars or property.
- Third Party Only covers injury you cause to others, or damage to other people's cars or property.
Can I pay by instalments?
Yes. Our instalment provider is Close Premium Finance. We will send your details to Close Premium Finance for them to set up your instalment plan and they send you the relevant documentation relating to your instalments.
^ Back to topCan I drive my car abroad?
Yes. Your insurance will cover you when you travel to a country within the European Union, Norway, Switzerland or Liechtenstein. The number of days varies between insurance companies, so you must check your documents for full details. If you are travelling to another country you must tell us about this and you may be asked to pay an additional premium.
^ Back to topHow do I make a claim?
You can ring the claims helpline on the telephone number in your document pack. Full details of the claims procedures are also in your policy documents.
^ Back to topWhat if I change my mind about this policy?
All products have a 14-day right of withdrawal. Should you wish to exercise this right, please return the certificate of insurance.
For full details on the fees we charge for changing the details on your policy, please see Our fees.
^ Back to topWill I still get a certificate of insurance if I buy online?
Yes. We will send your certificate to you within 5 days of confirming your payment.
^ Back to topWhen will my cover start?
If you want immediate cover then your policy will commence as soon as your payment has been authorised. If you select a date in the future your policy will commence at midnight on the date selected.
^ Back to topWhat if my driving licence type changes?
If your licence type changes after you have taken out a policy you are required to let your insurer know. Changes to your licence can cause your premium to change substantially. Examples of changes to licence can include: provisional to full license or change of licence category. Further information on driving licences can be found at www.direct.gov.uk
If you need to update your policy or have any other questions relating to this topic please contact our Customer Services team on 0844 800 3844 who will be happy to help you.
^ Back to top