i Coronavirus update Last updated 6th August 16:00

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  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • So we can prioritise your urgent calls, please phone us if you want to discuss your renewal or you're thinking of cancelling your insurance. Please also call us if you're in financial difficulties or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For help and our latest advice, see our Coronavirus FAQs.

We're committed to supporting you in the best way we can and will be here for you throughout, so make sure to check back here regularly for our latest updates.

In line with guidance from the Government and to help look after our colleagues, most of our team are now taking calls from home. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim.

If you do phone, we will only be able to deal with your query if:

  • Your policy's due to renew and you're concerned it's no longer suitable or you're thinking of cancelling your insurance, or
  • You're worried about making future payments, or
  • You're in a vulnerable situation or you're an NHS or frontline healthcare worker who can't easily access our online services, or
  • You need to make a claim and your vehicle's un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help on using our online services.

Our opening hours have changed to: Monday to Friday 9am–6pm, Saturday 9am–1pm and Sunday 10am-2pm.

Read our Coronavirus FAQs

i Coronavirus update Last updated 6th August 16:00

Show more

  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • So we can prioritise your urgent calls, please phone us if you want to discuss your renewal or you're thinking of cancelling your insurance. Please also call us if you're in financial difficulties or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For help and our latest advice, see our Coronavirus FAQs.

We're committed to supporting you in the best way we can and will be here for you throughout, so make sure to check back here regularly for our latest updates.

In line with guidance from the Government and to help look after our colleagues, most of our team are now taking calls from home. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim.

If you do phone, we will only be able to deal with your query if:

  • Your policy's due to renew and you're concerned it's no longer suitable or you're thinking of cancelling your insurance, or
  • You're worried about making future payments, or
  • You're in a vulnerable situation or you're an NHS or frontline healthcare worker who can't easily access our online services, or
  • You need to make a claim and your vehicle's un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help on using our online services.

Our opening hours have changed to: Monday to Friday 9am–6pm, Saturday 9am–1pm and Sunday 10am-2pm.

Read our Coronavirus FAQs

Car insurance all tied up

We donate £10 to the Pink Ribbon Foundation for every policy sold

Why insurePink?

Uninsured driver promise

You shouldn't be penalised for being hit by an uninsured driver. We make sure your no claims discount stays the same and we cover your excess too.

24/7 emergency helpline

Accidents can happen at any time, that's why our experienced claim handlers are on hand to help you 24 hours a day, 365 days of the year.

£10 donation to Pink Ribbon

We'll donate £10 for every policy sold to the Pink Ribbon Foundation, who provide support and funding to breast cancer charities in the UK.

MyAccount

Manage your policy online, where you can make changes to your policy and view or print your documents at a time that suits you.

MyAccount

Get a quote

Our policies are Defaqto 5 Star rated, so you can be sure you're getting a great product (and you'll be helping Pink Ribbon too).

Get a quote

Make a claim

It will help us process your claim more easily if you have your policy number and any details about the incident to hand.

Make a claim

Defaqto 5 Star rated

Great news – when you buy a policy with insurePink you're getting 5 Star rated protection!

Defaqto are an independent financial research company and are one of the leading providers of financial product information in the UK. Our Defaqto 5 Star Rating means you can be confident our policies are not only a great price, but they're one of the most comprehensive policies on the market, with a great choice of features and benefits.

Defaqto expert rated car insurance.

Frequently Asked Questions

Some questions you may have…

My policy cover

Yes, if you have comprehensive cover and you use our approved repairer, you'll get a courtesy car while yours is being repaired. This is subject to availability and does not apply if your car is a total loss.

Yes, you're covered to drive anywhere in the European Union, Iceland, Norway, Switzerland, Liechtenstein, Andorra and Serbia. The level of cover and number of days vary, so check your policy documents for full details.

If no Brexit deal is reached, or a transitional period agreed, from the date the UK leaves the EU, you'll need to provide a Green Card at European borders to prove you're insured.

Yes, if you have a comprehensive policy you're covered for the replacement or repair of a windscreen.

Yes, most policies cover you to drive any other vehicle on a third party only basis, providing:

  • The vehicle's insured
  • The owner's given permission
  • The vehicle isn't owned by you as the policyholder.

Hire purchase or lease agreed vehicles aren't permitted and only the policyholder is covered, named drivers are not included.

Yes, costs will vary dependent on your insurer. Please get in touch to discuss the available options.
Modifications that improve your car's value, performance, handling or attractiveness may not be acceptable. Please call us for confirmation.